Performance MonitoringMany Housing organisations need to gather performance data on a weekly basis. This data is used to monitor whether or not objectives are being met and helps to set future targets. In many cases this data is often difficult to access from the numerous housing systems and databases that exist. It also brings additional challenges as data is often held locally by users in the form of multiple spreadsheets, which contributes to the problem of multiple 'versions of the truth'.

Accurate, timely information, that's easy to understand and act upon

The challenges presented by gathering and presenting this data make it very difficult to accurately answer key performance questions such as:

• What is the amount of rent collected every month?
• What amount of time is taken to carry out repairs?
• How many empty property are there?
• How many incidences of anti-social behaviour this month?

Once the required data is gathered, the next challenge is to create reports that are then manually sent out to users for them to base their decisions on, with the aim to ultimately improve performance. However, the format that report comes in is often taxing on the eye, and the mind, with endless rows and columns.

HousingMetrics from DSCallards provides Housing organisations with a means to bring all of their data together, from any source, and present it to stakeholders in a highly visual and interactive way.

Key performance information is now available Housing organisations on-demand, via a single web-portal.

Key benefits include:

• Information on demand
• Reduces the burden on IT
• Provides a 'single version of the truth'
• Improves data management
• Delivers data profiling and what-if analysis

• If you require further information, please call us free on 0800 652 4050